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TERMS AND CONDITIONS 

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These terms and conditions (the "Terms and Conditions") govern the use of www.eatonhealthservices.com (the "Site"). This Site is owned and operated by Jennifer Eaton. This Site is a booking website. 

By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times. 

Intellectual Property 

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All content published and made available on our Site is the property of Jennifer Eaton and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site. 

Accounts 

When you create an account on our Site, you agree to the following: 

1. You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and 

2. All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes. 

We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions. 

Sale of Goods And Services 

These Terms and Conditions govern the sale of goods and services available on our Site.

The following services are available on our Site: 

- Health Services 

 

The services will be paid for in full upon the completion of the booking of service. Some Services will require a deposit and full balance on completion of service. 

These Terms and Conditions apply to all services that are displayed on our Site at the time you access it.. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase services from our Site at your own risk. 

We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund. 

All bookings that need to be rescheduled must be done within 48 hours (free of charge) of the initial appointment. Failure to reschedule an appointment or not attending an appointment will result in loss of deposit or the cost of the booking. 

Payments 

We accept the following payment methods on our Site: 

- Credit Card; 

- Debit; and 

- PayPal

When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument. 

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Right to Cancel and Receive Reimbursement 

If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period: 

- Will end 14 days from the date of purchase when you purchased a service; 

- Will end 14 days from when you receive, or someone you nominate receives, the goods when you purchased good(s) in one order that are all delivered together; 

- Will end 14 days from when you receive, or someone you nominate receives, the last good when you purchased goods in one order that are delivered separately; or 

- Will end 14 days from when you receive, or someone you nominate receives, the first good when you purchased goods that will be regularly delivered during a defined period of time. 

To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at enquiries@eatonhealthservices.com or by post at Crombie House, 72-90 Crombie Road, Aberdeen, AB11 9QP. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so. 

 

The right to cancel does not apply to: 

- Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;  

- Custom or personalised goods;  

- Goods that will deteriorate or expire rapidly;  

- Alcoholic beverages where the price has been agreed upon at the time of purchase, delivery of them can only take place after 30 days, and their value is dependent on fluctuations in the market that we cannot control;  

- Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;  

- Newspapers, magazines, or periodicals, except for subscriptions to such publications; and 

- Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance. 

Effects of Cancellation 

If you cancel your contract with us and goods have already been sent to you, then you must return the goods to us as soon as possible after informing us of your decision to cancel. You will be responsible for the cost of returning the goods. We will not be responsible for any damage or loss to the goods that occurs before they are returned to us, including while the goods are in transit. 

If you cancel your contract with us, we will reimburse to you all payments we received from you under the contract, including the costs of delivery, except for any supplementary delivery charges resulting from your choice of a delivery type other than the least expensive type of standard delivery that we offer. Please note that we are permitted by law to reduce your reimbursement to reflect any reduction in the value of the goods that was caused by handling other than what is necessary to establish the nature, characteristics, and functioning of the goods. 

We will provide the reimbursement without undue delay and no later than the earlier of 14 days after we receive back from you any goods supplied or 14 days after you provide proof that you have returned the goods. If no goods were supplied, then we will provide the reimbursement no later than 

14 days after the day we were informed of your decision to cancel. 

If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse you any amount you have paid above this proportionate payment. 

We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.  

This right to cancel and to reimbursement is not affected by any return or refund policy we may have. 

Refunds 

Refunds for Goods 

Refund requests must be made within 14 days after receipt of your goods. 

We accept refund requests for goods sold on our Site for any of the following reasons: - Good is broken. 

Returns 

Returns can be made by mail. To return a good by mail, follow the following procedure: Pack your goods and attach the return label that was included in your package. Go to your nearest post office and pay the necessary postage. 

Consumer Protection Law 

Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply. 

Limitation of Liability 

Tanya Sutherland and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from 

Website Terms and Conditions Page 6 of 7 your use of the Site. 

Indemnity 

Except where prohibited by law, by using this Site you indemnify and hold harmless Tanya Sutherland and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions. 

Applicable Law 

These Terms and Conditions are governed by the laws of the Country of Scotland. 

Severability 

If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid. 

Changes 

These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site. 

Contact Details 

Please contact us if you have any questions or concerns. Our contact details are as follows: 

07484 889127

enquiries@eatonhealthservices.com

Crombie House, 72-90 Crombie Road, Aberdeen, AB11 9QP

You can also contact us through the feedback form available on our Site. 

Effective Date: 08th September 2023


 

Cancellation Form 

If you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below. 

To: www.eatonhealthservices.com

Address: Crombie House, 72-90 Crombie Road, Aberdeen, AB11 9QP

Email: enquiries@eatonhealthservices.com

I hereby give notice that I cancel my contract of sale of the following goods or services: ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ ________________________________________________________________________________ 

Ordered on: ______________________________________ 

Received on: ______________________________________ 

Customer name: ______________________________________ 

Customer address: 

____________________________________________________________________________ Signature (only required if you are returning a hardcopy of this form): 

______________________________________ 

Date: ______________________________________ 

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